My Role
Duration
Team
Tools
Requires a large capital commitment
Potential for environmental impact
The Problem
Various agricultural technologies exist, but none offer tailored solutions.
Job losses due to automation
Technical skill requirements
High initial costs
Source: BCG
Rooting Insights
We conducted three rounds interviews with 15 experts to further explore perspectives on agricultural technology.
Key Findings
Weather uncertainty, shifting policies, and differing goals create strain around change.
Farmers rely on extension agents to help smooth out communication differences.
The lack of standardization in processes creates distrust in data intended to help farmers.
"Agricultural production is very dynamic, plans change depending on weather, may change by the day or even by the hour so we have to build resiliency in plans."
Our Opportunity Areas
Privacy Concerns
Being transparent about what data is being shared and with who must be addressed at all times.
Building Trust
Improving the trust between farmers, extension agents and scientists through clear communication is vital.
Urgency and Timeliness
Since most issues farmers face are time-sensitive, rapid communication is needed.
We faced setbacks trying to accommodate three target audiences by designing many screens, as well as checking the accuracy of our content writing.
To overcome this, we prioritized the most important screens to have the most functionality and consulted with our users that the content writing made sense in context.
Field Testing
We conducted user testing both in-person and virtually through Maze using moderated usability testing, scenario-based testing, and task success metrics.
Participants
SUS Score
Our Audience
Farmers
Extension Agents
Scientists
Testers believed having market information would be more helpful than news.
Replaced information that made more sense contextually as advised by testers.
The shovel icon used for 'equipment' was not associated with the word.
Replaced the shovel icon with a tractor icon for better recognition.
Some buttons had low visibility and some features were not interactive.
Added more touch points for easier navigation and access throughout all platforms.
Meet Arli
Arli Sensor
For Farmers
For Extension Agents
For Scientists
The Brand Behind Arli
Typeface
Fustat
Values
Impactful
Trustworthy
Approachable
FEE88F
FFC4D8
203C23
CE461C
Icons
There is no "one-size-fits-all" solution. Tackling a complex problem like climate change needs a localized approach.
The way you frame a question is very important as it can lead to more valuable responses.
Understanding and empathizing with your users can reveal new insights from unique perspectives.